Hello!
Coastal Vision Center is thankful to announce that doctors and staff have remained safe and healthy during this trying time and will be re-opening the office for appointments beginning May 18th. We are excited to get back to offering the quality care you expect while following CDC guidelines to ensure everyone's safety.
While we were closed, we were busy! We spent time cleaning and disinfecting every surface, frame, and fixture. We installed new protective shields on our equipment and around the office. We are ready! (with a few changes, of course)
We will be starting with a soft opening. This means our doors will remain locked at all times except for patients with appointments. We will also be scheduling fewer patients to ensure we are able to maintain social distancing. We will be implementing new procedures and protocols to aid us in providing the best possible service and safety.
For example, disinfecting wipes and cleaner will be used throughout the day to clean counters, tabletops, chairs, and any other compromised surface. Exam rooms will be sanitized after each patient leaves the area. Isopropyl Alcohol 70% or greater will be used to disinfect equipment after patient contact.
Our doctor/staff protocol will include temperature check upon arrival and prior to leaving work each day. Surgical masks and gloves will be worn when working with patients and discarded after each encounter.
Coastal Vision Center is thankful to announce that doctors and staff have remained safe and healthy during this trying time and will be re-opening the office for appointments beginning May 18th. We are excited to get back to offering the quality care you expect while following CDC guidelines to ensure everyone's safety.
While we were closed, we were busy! We spent time cleaning and disinfecting every surface, frame, and fixture. We installed new protective shields on our equipment and around the office. We are ready! (with a few changes, of course)
We will be starting with a soft opening. This means our doors will remain locked at all times except for patients with appointments. We will also be scheduling fewer patients to ensure we are able to maintain social distancing. We will be implementing new procedures and protocols to aid us in providing the best possible service and safety.
For example, disinfecting wipes and cleaner will be used throughout the day to clean counters, tabletops, chairs, and any other compromised surface. Exam rooms will be sanitized after each patient leaves the area. Isopropyl Alcohol 70% or greater will be used to disinfect equipment after patient contact.
Our doctor/staff protocol will include temperature check upon arrival and prior to leaving work each day. Surgical masks and gloves will be worn when working with patients and discarded after each encounter.
As for the new patient protocol, the following is a list of what you can expect:
While our doors will not be open to walk-ins or adjustments at this time, please call or text the office to inquire. Exceptions may be made on a case by case basis.
We appreciate the loyalty and support of our existing patients and look forward to welcoming new faces. We want everyone to stay safe, healthy, and positive during this time. We are here to help.
Deborah Geering-Fend, O.D.
Sheryl A. Bruce, O.D.
& staff
- When scheduling an appointment, patient will be asked to answer questions about symptoms related to COVID-19 and recent travel.
- If scheduling for a minor, one parent can accompany them in office. If scheduling for a senior that needs assistance, a spouse or caregiver can accompany.
- Anyone who enters the office will be required to wear a face mask.
- All paperwork be filled out prior to arrival.
- Patients will be asked to wait outside of building or in their car until prompted to enter by call, text, or staff retrieval.
- All patients will be screened at the door with a health questionnaire and temperature reading.
- Hand sanitizer will be offered at the door and available for use in every room.
- Patients will immediately be seated in exam room.
- Pre-testing will become post-testing after seeing the doctor. If additional testing is done, doctor will review after visit and call the patient with results.
- Patients will be instructed not to browse frames and remove any from the frame boards. When it is time for frame selection, patient will be seated at the desk where they will discuss frame preferences. The optician will bring choices for them to try on. Patients are not to remove mask while trying on frames unless the optician has a face shield and/or is standing 6 feet away behind a plexiglass barrier. After trying on, each frame will then be placed in a tray to be sanitized. This ensures proper disinfection and safety for others.
While our doors will not be open to walk-ins or adjustments at this time, please call or text the office to inquire. Exceptions may be made on a case by case basis.
We appreciate the loyalty and support of our existing patients and look forward to welcoming new faces. We want everyone to stay safe, healthy, and positive during this time. We are here to help.
Deborah Geering-Fend, O.D.
Sheryl A. Bruce, O.D.
& staff
